Does ‘free’ shipping really exist? An expert shares the marketing tricks you need to know
- Written by Adrian R. Camilleri, Associate Professor of Marketing, University of Technology Sydney
Claudio Schwarz/UnsplashYou’re scrolling through an online retailer, like Amazon, Shein or eBay, and spot a shirt on sale for $40. You add it to your cart, but at checkout, a $10 shipping fee suddenly appears. Frustrated, you close the tab.
But what if that same shirt was priced at $50 with “free” shipping? The likelihood that you...





