Do you talk to AI when you’re feeling down? Here’s where chatbots get their therapy advice
- Written by Centaine Snoswell, Senior Research Fellow, Centre for Health Services Research, The University of Queensland

As more and more people spend time chatting with artificial intelligence (AI) chatbots such as ChatGPT, the topic of mental health has naturally emerged. Some people have positive experiences that make AI seem like a low-cost therapist.
But AIs aren’t therapists. They’re smart and engaging, but they don’t think like...