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How not to police financial services. Balanced scorecards don't work for bankers

  • Written by Elizabeth Sheedy, Professor - Risk governance, culture, remuneration, Macquarie University
How not to police financial services. Balanced scorecards don't work for bankersWhat can be best measured gets best done, even if the scorecard is "balanced".ShutterstockHow not to police financial services. Balanced scorecards don't work for bankersAustralian Prudential Regulation Authority

Casual observers of the financial services royal commission might be forgiven for thinking the days of sales-based commissions being paid to bank and insurance staff were over.

Apparently not.

The Australian Prudential...

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