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The Times

why the live music ticketing market is broken

  • Written by Sam Whiting, Vice-Chancellor's Senior Research Fellow in Music Industries and Cultural Economy, RMIT University
why the live music ticketing market is brokenGetty Images

I recently had an urgent surgery to have a malignant growth removed. Unfortunately, this meant I was too immobile to attend the Melbourne event of the annual hard rock festival Good Things, this year headlined by the greatest band of all time, Tool.

I explained my situation to OzTix, Good Things’ ticketing provider, and requested...

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